Digital solutions provider, Globacom, is poised to help businesses in Nigeria to focus on the core of their operations as it introduced a strategic business solution that enables them to outsource some of their non-core activities to Glo.
The company said in a press statement that the offering is best suited for large and medium corporate businesses in banking, energy, oil and gas, FMCG, manufacturing, distribution, utility, internet service providers (ISPs), logistics companies, MSME, etc.
With “Glo Outsource Pro”, such businesses will be able to focus on their core competencies, leading to improved efficiency, cost savings, and enhanced customer experiences.
According to the company, “Glo Outsource Pro enables companies to delegate specific operational activities, such as customer support, finance and accounting, IT services, human resources, and supply chain management to Globacom, which deploys its expertise, technology, and economies of scale to optimize processes and deliver high-quality results that will impact positively on their operations”.
This unique service is geared towards helping companies maximize cost-effectiveness, boost productivity, and improve effectiveness in the marketplace by absorbing some non-core sections of their businesses so they can focus on their core operations.
Globacom affirmed that this new business management proposition will entrench its status as the ultimate value and innovative solutions provider for businesses of all classes. It will unlock the full potentials of businesses that sign on for it, driving cost savings, operational excellence, and unmatched customer experiences.
The company further disclosed that aside the benefits of efficiency and cost reduction, “Glo Outsource Pro” also promotes technology upgrade, competitive advantage and improved effectiveness in the marketplace.
Said Glo, “With Glo Outsource Pro, organizations are able to contract out their inbound and outbound call centre activities, inbound technical helpdesk, social media management, data mining for planning purposes and general back office support, adding”, “It will also help them in the areas of teleprospecting, customer campaigns/onboarding, retention campaigns, collections, sales campaigns, etc”.
